Forgive me but I have more than enough towels already.

It is also possible the bank blocked the card after hearing many people losing all their money after buying too many games from GOG. Just saying, buying GOG games can become quite addictive.

Actually, this is why there is PayPal.

To be fair, paypal accounts are just as likely as credit cards to compromised or stolen...=(

Before I buy anything from gog I always have to call my bank to authorize my payment before hand. Some banks are stricter than others and some won't even allow overseas purchases either. I would follow the advice advice the others gave and check with your provider and scan your computer for any infections. It is always a good idea to periodically scan your computer and look over your transaction history anyways.

Oh and +1, I see your question as legitimate.

The likelihood that GOG or anyone who works at GOG stole your credit card information and committed fraud with it is extremely close to zero, if not a negative number approaching negative infinity. You're upset about having a credit card related problem happening and that is entirely understandable, but you're reacting emotionally to it and casting blame without really knowing what the real problem is.

The two most plausible things that come to mind are:
- Your computer is infected with malware that detects and steals credit card information when it is used over the web, sending the details to some central command and control center which then ends up being used by fraudsters who created the malware. That's probably the most common case people experience right there.

- Your card was not fraudulently used but your bank is wary of a financial transaction taking place in Cyprus all of a sudden without having ever done one there before. GOG.com's payment processing takes place in Cyprus, but many banks have flagged payments going to Cyprus as potential fraudulent activity if the card has never had a history of transactions there because a lot of criminals apparently funnel transactions through Cyprus. In this case, it is just a bank with a hair trigger being overly cautious and flagging all transactions to Cyprus as potential fraud if they've never seen activity on the card to Cyprus before just to be safe.


The steps to get this resolved are basically:
- Contact your bank and find out exactly whether actual fraud did take place and there are charges that went through your card successfully, where they were from, and to whom.
- Contact GOG.com support, they are fantastic to deal with and will help you in any way they can.
- Install current antivirus/antimalware software on the computer or device you used to attempt the transaction, and scan and clean the computer/device if any malware is found. Personally I recommend doing a complete fresh reinstall after wiping the hard disk if any malware is found.

When you contact your bank, if it turns out that they stopped the transaction simply because it was coming from Cyprus, tell them that you were attempting to make a legitimate purchase from a company called GOG.com out of Poland, which processes financial transactions through a bank in Cyprus and that the transaction is legitimate.

And paypal can freeze your account indefinately when ever they feel like it for no reason what so ever. They have history of doing that.

I wouldn't say that. It's certainly a lot less likely that your credit card details get stolen from PayPal as opposed to GOG or other companies. After all, GOG specializes in selling games while PayPal specializes in payments - PayPal therefore probably has more and better security experts who write and review the code, and also more advanced protection systems. Finally, if you trust 100 different sites with your credit card details, it's much more likely that one of them gets hacked than when you give them only to a single site.

Paypal also handles more support requests about payment methods, and are not averse to passing sensitive information over the phone. Take a look at the recent story about @N for more info.

This, i second, i had my bank stop many a digital purchase / small purchase / even for a HUGE well known high-street brand store, i suspect it may be this that is your issue as the retailers can only decline the transaction and your bank wont tell you until a while later / unless you ask. but obviously we dont know all the details but ive had this happen so hopefully this is the reason.

I'd like to hear an update from the OP. But I somehow think we aren't going to get one.

Probably down-voted because it's paranoid scaremongering.

Given that the OP is the only person reporting this problem today, plus the clear responses from GoG, either:

a) he's got a Trojan
b) he's had his card skimmed
c) he's trolling

with a or b being the most likely.

Credit cards are a very safe way of shopping - the card company carries the risk of third party fraud.

Yeah, it's happened to me, I can no longer access my account.

They're asking me to verify the account using the credit card.....to which I no longer have access, as it's expired a long time ago and I no longer have it.

Pretty ridiculous.

And this is why you use antivirus/spyware/malware programs on your computer :D

Most of us know the reason, but it doesn't make it understandable :)

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Let's spread the word a little : that minus thing is not for expressing the disagreement. Neither for getting back at someone. And certainly not for welcoming a newcomer seeking reassurance.

Edit : +1 op btw