It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Is it just me?
Checked Firefox in safe mode without any Add-ons, still when I want to pay I only see the loading animation circle where usually the form popped in. It used all the time to work though.... did not try for several month now.

What can it be? :-(
This question / problem has been solved by vv221image
Usually problems like these happen on the client side or due the geographical location.
Try a different browser, just to be sure, Edge or Chrome for example.
avatar
Sierra: Is it just me?
Works for me.
avatar
Sierra: Checked Firefox in safe mode without any Add-ons
1. Enter about:profiles into the address bar.
2. Create a new profile. It will be set as the default, so first set your old profile as default again.
3. Then launch the new profile in a new window and check if the problem persists there.

If that works, then clearing cache and cookies would be the first thing to try in your regular profile. If that doesn't fix it, then one of your browser settings is probably to blame.

If a new profile doesn't work either, then check if you have the same problem in GOG Galaxy or another browser.
If uMatrix is installed and whitelisting the domain is not enough, you should have a look at a thread I opened for a similar issue a couple days ago: Broken payment form.
While investigating further to prepare a detailed bug report, I noticed that an option of uMatrix stayed active despite disabling content filtering on the domain: HTTP referrer spoofing when requests come from third-party websites. By disabling this behaviour for the gog.com domain, everything is back on tracks. I got tricked because I thought whitelisting the domain would disable all of uMatrix behaviours, but I noticed the change by fully disabling the extension instead.

For other people using uMatrix, here is the rule to add to ensure the payment form works as expected:
referrer-spoof: gog.com false
---
avatar
Ice_Mage: 1. Enter about:profiles into the address bar.
2. Create a new profile. It will be set as the default, so first set your old profile as default again.
3. Then launch the new profile in a new window and check if the problem persists there.
Beware that on some setups, some extensions can still be active even in a new profile. This is the case if you run Debian and some extensions are installed from the distribution repositories rather than from Mozilla extensions store. This is what prevented me to notice quickly that uMatrix was the cause of the issue in my case.
Post edited December 07, 2022 by vv221
avatar
vv221: HTTP referrer spoofing when requests come from third-party websites. By disabling this behaviour for the gog.com domain, everything is back on tracks. I got tricked because I thought whitelisting the domain would disable all of uMatrix behaviours, but I noticed the change by fully disabling the extension instead.
It was exactly that. Disabling the referrer spoof in the settings did the job, obviously it was still active even when the add-on was disabled by the quick switch.

Thank you a lot!
Post edited December 07, 2022 by Sierra