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General discussionProblem with Pillars of Eternity 2 Dead Fire(13 posts)(13 posts)
(13 posts)
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This is my favourite topic
Posted May 10, 2018
Hello, yesterday I finished downloading (finally) the POE 2 Deadfire, but after installing it, and trying to play, I get an error that says that due to a problem with Windows the program must be closed.
Did someone have my same problem?
Post edited May 10, 2018 by Mephisto_1
No posts in this topic were marked as the solution yet. If you can help, add your reply
Posted May 10, 2018
Posts thread title in English, proceeds with thread body in Spanish. Seems legit.
Posted May 10, 2018
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paladin181: Posts thread title in English, proceeds with thread body in Spanish. Seems legit.
I got confused when using the translator. Please, if you can help I would appreciate it
Posted May 10, 2018
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Mephisto_1: Hello, yesterday I finished downloading (finally) the POE 2 Deadfire, but after installing it, and trying to play, I get an error that says that due to a problem with Windows the program must be closed.
Did someone have my same problem?
Do you get any other error messages?
Did you install using Galaxy or the Classic Installer?
Where is the game installed (what's the install folder path)?
Do you get into the game at all (past the intro screen, into the load/new game screen) or does it immediately terminate when you try to start the game?
What system are you on (Mac, Linux, Windows - if the latter, what OS variety: 7, 10)?
Posted May 10, 2018
avatar
Mephisto_1: Hello, yesterday I finished downloading (finally) the POE 2 Deadfire, but after installing it, and trying to play, I get an error that says that due to a problem with Windows the program must be closed.
Did someone have my same problem?
avatar
GR00T: Do you get any other error messages?
Did you install using Galaxy or the Classic Installer?
Where is the game installed (what's the install folder path)?
Do you get into the game at all (past the intro screen, into the load/new game screen) or does it immediately terminate when you try to start the game?
What system are you on (Mac, Linux, Windows - if the latter, what OS variety: 7, 10)?
1-I only have that message
2- use the classic installer
3- the game is installed in D / programs files (x86) / GOG / Pillars of eternity ii dead fire
4- when I double click on the shortcut (and tremble in the .exe file of the game folder) the screen remains white and the message appears
5- I use Windows 7

Thank you
Posted May 10, 2018
Sounds like a missing dependency. I'd send in a support ticket and see if they can get you straight. Otherwise they can get you refunded.
Posted May 10, 2018
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paladin181: Sounds like a missing dependency. I'd send in a support ticket and see if they can get you straight. Otherwise they can get you refunded.
here I attached a screenshot where I downloaded the game in the normal way. To install it I double clicked on the orange icon. do you have it in the same way? or do you know if I'm missing something?
Attachments:
sa.png (146 Kb)
Posted May 10, 2018
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Mephisto_1: here I attached a screenshot where I downloaded the game in the normal way. To install it I double clicked on the orange icon. do you have it in the same way? or do you know if I'm missing something?
Again, submit a support ticket and support can better help you solve this. You can log in at the top of that screen with your GOG login, and the support issue will be tied to your account.
Posted May 10, 2018
Those look like the Galaxy installers (note the 'g' at the end of the file names.) This isn't an issue per se, but if you don't have the Galaxy client installed, it may be looking for it when you launch the game. Not sure.

Are you starting the game from a desktop con or start menu shortcut?

Aside from that, I'd suggest installing outside Programs folders, as Windows sometimes gets a bit picky about read/write permissions in those folders. Try installing somewhere like D:/Games or something like that.
Posted May 10, 2018
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GR00T: Those look like the Galaxy installers (note the 'g' at the end of the file names.) This isn't an issue per se, but if you don't have the Galaxy client installed, it may be looking for it when you launch the game. Not sure.

Are you starting the game from a desktop con or start menu shortcut?

Aside from that, I'd suggest installing outside Programs folders, as Windows sometimes gets a bit picky about read/write permissions in those folders. Try installing somewhere like D:/Games or something like that.
try from the start menu, from the desktop shortcut and from the game folder (installed). Thank you, I will try what you have told me and in the afternoon I will take a picture of the problem (if it persists). If I can not solve it with your help, I will contact the support team.
Posted May 11, 2018
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GR00T: Those look like the Galaxy installers (note the 'g' at the end of the file names.) This isn't an issue per se, but if you don't have the Galaxy client installed, it may be looking for it when you launch the game. Not sure.

Are you starting the game from a desktop con or start menu shortcut?

Aside from that, I'd suggest installing outside Programs folders, as Windows sometimes gets a bit picky about read/write permissions in those folders. Try installing somewhere like D:/Games or something like that.
This is the message that apeare when i luch the Game
Posted May 11, 2018
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Mephisto_1: here I attached a screenshot
You have, not one, but two, local discos right at your home?!? Woohoo! Disco disco good good!

https://www.youtube.com/watch?v=zelo36ghOTQ

https://www.youtube.com/watch?v=ndN_5IrPOhc

Not sure if that was a typo though, maybe it was "disco loca"?
Post edited May 11, 2018 by timppu
Posted May 29, 2018
I solved the problem. Could not update the windows drivers properly and created incompatibilities.
Thanks for the help comments
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General discussionProblem with Pillars of Eternity 2 Dead Fire(13 posts)(13 posts)
(13 posts)