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my name is anime catte: Wait WHAT? That's the first I'm hearing of this, is it a new bug?
Second half of post 9 is the only instance of this issue I've heard of.
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smudgey5000: My issue was resolved. A gog employee sent me a key for the games and now they are all back in my library. I recommend everyone else who's having similar problems to just contact gog.
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Skyl1ne9: Did they say what the issue was in the first place?
They failed to manually process the order