Posted April 19, 2012
In principle I do agree with what you say, but attitude like his carries some serious problems with it...
One is a sense of entitlement, two is an expectation and three is the ownership of the fault.
Let's look at them in some detail:
One, squeaky wheel mentality, sure, it can be useful, sure I have used it before myself when dealing with people whom over and over again and again demonstrated to me that they have no interest in dealing with my issue or assisting in resolution of this matter. That is not the case here, it is quite clear that both GOG people and CDPR people have gotten involved in the process and while he may be jaded for life (in which case I feel sorry for him) I believe that the proper attitude should be, fool me once, shame on you, fool my twice shame on me… and in my opinion CDPR have not fooled anyone as of yet (they are honest about what they do, how they do it and what they trying to deliver and most of all acknowledge their shortcomings).
Two, seriously... 24 hours after release of major patch from minor developer and expectancy of instant results is just not realistic. Patches (if this is what you call EE) sometimes have bugs in them, and those bugs get fixed, sometimes it takes time (it took two weeks for Bethesda to fix dragons flying backwards in Skyrim). CDPR has nowhere near the resource and as an informed customer one should know that buying a game from a smaller developer has both positives and negatives.
Three, every single person who complains (loudly) about problem with third party software always assumes it is that software that is causing problems. Sure sometimes it is but as an IT professional with considerable experience I can tell you that in vast number of cases this usually is a PICNIC (Problem In Chair Not In Computer). Now unless he can say with 100% assurance that this is nothing to do with his hardware, his setup, other applications he is running he should never forget to treat others with same level of respect as he expects to be treated with.
One is a sense of entitlement, two is an expectation and three is the ownership of the fault.
Let's look at them in some detail:
One, squeaky wheel mentality, sure, it can be useful, sure I have used it before myself when dealing with people whom over and over again and again demonstrated to me that they have no interest in dealing with my issue or assisting in resolution of this matter. That is not the case here, it is quite clear that both GOG people and CDPR people have gotten involved in the process and while he may be jaded for life (in which case I feel sorry for him) I believe that the proper attitude should be, fool me once, shame on you, fool my twice shame on me… and in my opinion CDPR have not fooled anyone as of yet (they are honest about what they do, how they do it and what they trying to deliver and most of all acknowledge their shortcomings).
Two, seriously... 24 hours after release of major patch from minor developer and expectancy of instant results is just not realistic. Patches (if this is what you call EE) sometimes have bugs in them, and those bugs get fixed, sometimes it takes time (it took two weeks for Bethesda to fix dragons flying backwards in Skyrim). CDPR has nowhere near the resource and as an informed customer one should know that buying a game from a smaller developer has both positives and negatives.
Three, every single person who complains (loudly) about problem with third party software always assumes it is that software that is causing problems. Sure sometimes it is but as an IT professional with considerable experience I can tell you that in vast number of cases this usually is a PICNIC (Problem In Chair Not In Computer). Now unless he can say with 100% assurance that this is nothing to do with his hardware, his setup, other applications he is running he should never forget to treat others with same level of respect as he expects to be treated with.
Post edited April 19, 2012 by Ebon-Hawk