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Baldur's Gate seriesGOG CONNECT(9 posts)solved(9 posts)solved
(9 posts)solved
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This is my favourite topic
Posted December 22, 2017
Hi!
I just booted gog galaxy up and wanted to play some Witcher, as i saw that there are new connect games, one of them was BG2:EE which i found pretty awesome.
So my Question is:
Can i, even though i have it via connect, play the Classic Baldurs Gate 2? I saw that BG Complete is included in Enhanced Edition.
Thanks in advance!

EDIT:
Just used the browser to go to the website and saw the "Serial Key" tab and there is only a key for the Enhanced Edition.
Bummer... was looking forward to the classic BG.
Post edited December 23, 2017 by Sargeant_fenix
This question / problem has been solved by Adamdosimage
Posted December 23, 2017
The redeem link is for the classic, not the enhanced. Follow it.
Posted December 23, 2017
avatar
Hickory: The redeem link is for the classic, not the enhanced. Follow it.
Nope sorry https://i.imgur.com/KBbsyPw.png

After going to the "Serial Key" Tab it only says "BG2:EE" and theres a link to redeem it, and even if its BG2: Classic it still says https://i.imgur.com/74YIX7e.png
Guess that means i will never have the digital version of the Classics
Post edited December 23, 2017 by Sargeant_fenix
Posted December 23, 2017
avatar
Hickory: The redeem link is for the classic, not the enhanced. Follow it.
avatar
Sargeant_fenix: Nope sorry https://i.imgur.com/KBbsyPw.png

After going to the "Serial Key" Tab it only says "BG2:EE" and theres a link to redeem it, and even if its BG2: Classic it still says https://i.imgur.com/74YIX7e.png
Guess that means i will never have the digital version of the Classics
No, like I said, the redeem is for the classic (see attached). You must use the captcha and you *must* click 'Cancel' if you don't go all the way through with it. It's likely why you are being shown it's already been claimed. Try again later.
Attachments:
bg2redeem.jpg (135 Kb)
Posted December 23, 2017
avatar
Sargeant_fenix: Nope sorry https://i.imgur.com/KBbsyPw.png

After going to the "Serial Key" Tab it only says "BG2:EE" and theres a link to redeem it, and even if its BG2: Classic it still says https://i.imgur.com/74YIX7e.png
Guess that means i will never have the digital version of the Classics
avatar
Hickory: No, like I said, the redeem is for the classic (see attached). You must use the captcha and you *must* click 'Cancel' if you don't go all the way through with it. It's likely why you are being shown it's already been claimed. Try again later.
I don't get that screen you attached, even after the first time, I opened the link it just said “ code has already been used”
Is that the same for everyone tho? I mean that only BG2:EE is visible on the Serial key tab.
Posted December 23, 2017
avatar
Hickory: No, like I said, the redeem is for the classic (see attached). You must use the captcha and you *must* click 'Cancel' if you don't go all the way through with it. It's likely why you are being shown it's already been claimed. Try again later.
avatar
Sargeant_fenix: I don't get that screen you attached, even after the first time, I opened the link it just said “ code has already been used”
Is that the same for everyone tho? I mean that only BG2:EE is visible on the Serial key tab.
BG2:EE is shown on the initial screen. That is normal, but if the game code has already been used and you think it should not be, then you need to contact support.

Edit: Be aware that it is weekend now, and Christmas day on Monday. GOG staff only skeleton crew on weekends and holidays, so make your ticket and then wait. Don't expect a reply until after the holidays.
Post edited December 23, 2017 by Hickory
Posted December 26, 2017
I had the same problem with Baldur's Gate 1.Following this advice from the Support page fixed it.

If you imported your GOG copy of Baldur's Gate Enhanced Edition or Baldur's Gate II Enhanced Edition through GOG Connect, the key for Baldur's Gate 2 Classic Edition on your account (on website, not Galaxy client, under MORE -> SERIAL KEYS) might say that it's already used when you try to redeem it.
Refreshing your account should replace that used key with a correct, unused one. For that, please use this link: https://www.gog.com/account/refresh

Make sure you fully exit your web browser,after Refreshing your account.There should be a different Serial key next time that you select it.
Posted December 27, 2017
avatar
Adamdos: I had the same problem with Baldur's Gate 1.Following this advice from the Support page fixed it.

If you imported your GOG copy of Baldur's Gate Enhanced Edition or Baldur's Gate II Enhanced Edition through GOG Connect, the key for Baldur's Gate 2 Classic Edition on your account (on website, not Galaxy client, under MORE -> SERIAL KEYS) might say that it's already used when you try to redeem it.
Refreshing your account should replace that used key with a correct, unused one. For that, please use this link: https://www.gog.com/account/refresh

Make sure you fully exit your web browser,after Refreshing your account.There should be a different Serial key next time that you select it.
Holy macaroni, that did it!
Look at your Profile Picture,thats the same reaction to your post.

THANKS HICKORY AND ADAMDOS!
Posted December 27, 2017
You're welcome,Sargeant_fenix.I'm glad I could help.
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