Cavalary: b) Odd how determined people are to throw trash at Zoom Platform. It's a small store [...]
That's never an excuse for them to publicly behave like a
thin-skinned asshat to both a competitor and its customers (who could potentially become
your [that is, Zoom's] customers, if you don't alienate them). Admittedly, the situation might well have been "more complicated than [we] think", as they posted elsewhere in that thread, but all they accomplished in the exchanges with both the GOG rep and the random people who replied was shooting themselves in the foot and making GOG look like the good guys.
Cavalary: There was actually a conflict between them and GOG over TrickStyle, where they accuse GOG of simply stealing their fixed build and adding it here, it became public when they refused to be added to GOG's FCKDRM.com over it. GOG said at the time that they reached out and are discussing the matter, but no more was heard of it.
As mentioned in the Twitter exchange, it was
Killing Time (I believe this was before Ziggurat acquired the rights to it; I don't remember who published it at the time); and they used the FCK DRM publicity stunt and GOG's harmless mention of them as a DRM-free retailer as an excuse to publicly vent their anger about either losing
exclusivity for that game (it's still available there...though it's free now, LOL) or GOG getting access to their build (which, if it happened, would've been the publisher's call anyway), I'm not sure which. (Maybe both.) At any rate, GOG did quickly remove mention of them from FCKDRM.com, and any behind-the-scenes accommodation they might have made regarding the other issue obviously wouldn't be made public. But, again, neither of these issues should've been broached first in a public venue.
On a more minor (though more practical) note, their new site is infinite-scrolling, no-sorting-options
garbage. Much more importantly, though...
Cavalary: [...] also missing the large "DRM-FREE" badge at the top, which they said is just an oversight which they plan to fix [...]
The problem with this is that anything purchased there while there isn't such a guarantee displayed on the either the product page or somewhere else prominent (there's also nothing about it on either the "about" page -- which seems to have been written for investors and/or corporate partners, rather than store customers -- or the "services" page)
doesn't have to be supported as such. That's one of the main reasons I won't get anything there for now (another being that they have little, if anything, that I'd want. :P ).
It's great that there's another "DRM-free"-friendly site (at least until proven otherwise), and it's cool that they have older games that GOG and/or Steam don't carry. It's also good that there's another option for those of you for whom regional pricing is a sticking point. But I will reserve judgement on the store (separate from my judgement of their rep's petulant behavior on Twitter ;P ) until a few more features -- and worthwhile [to me] games -- are in place.