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BreOl72: 1) How can someone lose access to their email account?
1, You used your work email address, and got fired or changed workplace. (Some of my friends still occasionally send me emails to my old workplace address where I worked like 5 years ago...).

2, You used some smaller email provider which have decided to stop the email service because meh.

3. Some other reason.

I think #3 is the most common one.
Post edited September 27, 2020 by timppu
high rated
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nightcraw1er.488: Anyways, it appears to have happened. OP, contact support:

https://support.gog.com/hc/en-us/

There is nothing we can do on the forum.
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bus3924: Did that already. Like 20 times. Starting a year ago or something. Last contact form was filled out by me a week ago. Never even got a single response.
That shouldn't be possible.
Are you getting confirmation emails after submitting your tickets?
If so, please send me a Ticket ID or two via PM.
If not, please send me your old account's username and email address.
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Randalator: So you had an e-mail address but you didn't check your inbox for what? Years?
Frankly, I do have a couple of semi-temporary hotmail.com-accounts I hadn't accessed for years, yet I had used them to register to some online forums and online stores. I think both accounts were in a frozen state but I was able to reactivate them.

However, now I will not easily miss anything in those accounts as I added them to Thunderbird along with my more actively used email accounts, so I will see if anything comes to those accounts whenever i run Thunderbird.

I hardly ever read any emails in my gmail account either, the one that I have on my Android phone. I think the only emails I get in there are security notices from Google.

"Why would anyone need several email accounts?" Well, in my case I decided to create one or two "trash accounts" that I can use to register to some sites or forums that I wasn't sure how they will use my email account, e.g. like sending lots of spam into it.

Also, naturally I have my work email account, then I have a "professional private email" which I use in LinkedIn and such services, and then I have a more generic private email which I most widely share with my friends, relatives, people who say they need my email address etc.
Post edited September 27, 2020 by timppu
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bus3924: Did that already. Like 20 times. Starting a year ago or something. Last contact form was filled out by me a week ago. Never even got a single response.
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Firek: That shouldn't be possible.
Are you getting confirmation emails after submitting your tickets?
If so, please send me a Ticket ID or two via PM.
If not, please send me your old account's username and email address.
Never got a #ticketnr or automatic email reply. Just a successful confirmation message on the top browser window after submitting the contact form.
Will send you a pm.
Thanks
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bus3924: Never got a #ticketnr or automatic email reply. Just a successful confirmation message on the top browser window after submitting the contact form.
Will send you a pm.
Thanks
Hopefully you weren't still using the non-existent address for your support mails? ;)
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my name is magike catte: Hopefully you weren't still using the non-existent address for your support mails? ;)
This wasn't the case, but it does look like the emails were never received, as I was able to confirm that we have indeed replied to a bunch of those tickets.
We managed to solve the issue via PM, though. :)
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Firek: This wasn't the case, but it does look like the emails were never received, as I was able to confirm that we have indeed replied to a bunch of those tickets.
We managed to solve the issue via PM, though. :)
Hmm, well if I remember correctly it used to be possible to make a new account here without verifying the address. There were problems in the past when people literally managed to misspell their own email address and then weren't able to receive password reset emails later on. I don't know if such a thing is still possible or if you actually require verification now.
Nice to see the issue solved. Nothing is impossible for GOG Team!
Well, except for developing "sort by price" feature ;)
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ciemnogrodzianin: Nice to see the issue solved. Nothing is impossible for GOG Team!
Well, except for developing "sort by price" feature ;)
And fixing the forum. And having release threads with links that point correctly. And having genre tags that match the game...
My account has been recovered.
Thank you very much!
hello my problem a next and urgently need help my computer yesterday get one factory reset and my google account is user remember a password i click a forget is password my acc give a next. You haven't provided enough information for Google to verify that you really own the account. Google requests this information to keep your account secure. sorry my english not a best a essence same this acc use here a gog ddadut315@gmail.com here i use other password for completery remmeber i get it all and security code gives yesterday my acc this so my last solution this for recover my google account any + game information need what up my acc this eldesscroll 2 daggerfall 163 hour playing this help recovering my acc please help ungertly and many thanks my other stuffs phone and computer other acc i use many thanks the help :)
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Gassy-gas: hello my problem a next and urgently need help my computer yesterday get one factory reset and my google account is user remember a password i click a forget is password my acc give a next. You haven't provided enough information for Google to verify that you really own the account. Google requests this information to keep your account secure. sorry my english not a best a essence same this acc use here a gog ddadut315@gmail.com here i use other password for completery remmeber i get it all and security code gives yesterday my acc this so my last solution this for recover my google account any + game information need what up my acc this eldesscroll 2 daggerfall 163 hour playing this help recovering my acc please help ungertly and many thanks my other stuffs phone and computer other acc i use many thanks the help :)
In that case contact google. They still exist, I think
Also they gave you a bundle of access codes in case this ever happens. I hope you still got them.
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neumi5694: In that case contact google. They still exist, I think
Sadly, they still do...