DyNaer: Right i'm a bit off-topic : but stil if devs use the client to update their games (and some games stays outdated for a very long time -> : in some case we are just second class citizens)
I absolutely do agree but Galaxy is not the problem, the devs are ... or a broken auto create system from time to time.
DyNaer: Example : Edge Of Eternity : stilt stuck at Community Update #3 on GOG but on Steam : New Beginning Update (the game was updated almost one year and half ...on Steam)
https://store.steampowered.com/news/app/269190?updates=true i notified the support this summer (they promised they will try to reach the devs) : no news so far.... the website of the game is no more secure enough... and i have an "inferior version" of the games with bugs which have been fixed in the Steam version and i don't speak of the new content added).
I tried exactly the same (and got the same replies) and I bothered the devs since years in several ways, It seems as if the devs don't even post on their discord anymore and it is pretty safe to say that we will never get the missing updates including the new content. I am completely with you here: this is 100% second class treatment.
DyNaer: And why they provide a changelog on Steam but not on GOG (most of the times) ... sorry it's just a text file : and this beyond my understanding.
I can just guess here. It is pretty obvious that many devs have trouble to understand how GOG is working and how they should deliver the files to GOG. Proof of this is that there are still some devs who think that they need to upload the files to GOG so that GOG can approve them. Others on the other hand are perfectly capable of understanding GOG, their updates are fast and they even provide changelogs posted in the forum ... i.e. Fabrice aka COWCAT Games. Problem is that every dev knows how Steam and Steamworks is working but GOG is working a bit different . Some devs even have problems to figure out how to update GOG at all (yes, it sounds strange but it is the truth). So in the end I think that they don't care enough to try to figure out where they are supposed to to post a changelog (even though it is clearly stated in the GOG devdocs) ... again - it's just a guess.
DyNaer: A buggy client : yes (i would use it if wasn't so buggy) and buggy offline installers sometimes ( too many times if you ask me.)
We do agree here as well regarding Galaxy AND the offline installers. Problem is missing QA because of wrong prioritizing and resource mismanagement (imo) ... which brings us back to "incompetent".
DyNaer: if i said they are lying, it's just after so many reports i did ; i just really tired they don't learn from their mistakes and it's close to a lie when they promote the offline installers & the client when you know the state of the users-web library atm. I'm doing part of their job with those many reports without mentioning when i have to contact myself the devs or publisher .Anyway most of the time i'm ignored by those : pretty sure if i was using a steam version : that would be different.
I understand what you mean. It is the promise that Galaxy is supposed to be optional and that you are supposed to have offline installers updated as well ... with maximum a bit of delay ... and since they don't keep that promise it feels like a lie. Regarding the missing updates I feel you as well - in most cases it's the devs fault though and GOG - even though it is written in their contracts - does not have the market share to force them to update their game. So they ask nicely and if they get ignored ... just like we were ... they simply give up. If it were up to me I would kick out all devs who don't update GOG. I think we still have enough good devs that would treat GOG as well as Steam. GOG however would never do this.