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General discussionGoG Connect claims I don't have these eligible games(62 posts)(62 posts)
(62 posts)
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This is my favourite topic
Posted June 01, 2016
Okay, so after about 10 minutes of button mashing "Refresh" just so both of my accounts on GoG and Steam can huggle together.

GoG Connect is now claiming it couldn't find these games:

Shadowrun Returns
BIT.TRIP RUNNER
The Witcher
VVVVVV
FTL

are not on my Steam library. When they are. I've thoroughly cleaned all browser data through CCleaner which logged me out of everything and I've tried multiple browsers (Chrome, Waterfox, Opera, Internet Explorer) to find if there's any difference and I've been met with the same error.

So, what's going on?
Posted June 01, 2016
misread that...nothing to see here...
Post edited June 01, 2016 by RWarehall
Posted June 01, 2016
Service is probably getting hammered right now...
Posted June 01, 2016
Different Steam product IDs? Seriously, no idea. Did it find anything at all?
Posted June 01, 2016
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infyrin: Okay, so after about 10 minutes of button mashing "Refresh" just so both of my accounts on GoG and Steam can huggle together.

GoG Connect is now claiming it couldn't find these games:

Shadowrun Returns
BIT.TRIP RUNNER
The Witcher
VVVVVV
FTL

are not on my Steam library. When they are. I've thoroughly cleaned all browser data through CCleaner which logged me out of everything and I've tried multiple browsers (Chrome, Waterfox, Opera, Internet Explorer) to find if there's any difference and I've been met with the same error.

So, what's going on?
Since its rollout, Connect has been slammed with requests, leading to a lot of people having the same problems as you. Many can't even connect their Steam accounts at all. I'd advise patience; try again in a couple of days once the buzz has died down.
Posted June 01, 2016
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infyrin: Okay, so after about 10 minutes of button mashing "Refresh" just so both of my accounts on GoG and Steam can huggle together.

GoG Connect is now claiming it couldn't find these games:

Shadowrun Returns
BIT.TRIP RUNNER
The Witcher
VVVVVV
FTL

are not on my Steam library. When they are. I've thoroughly cleaned all browser data through CCleaner which logged me out of everything and I've tried multiple browsers (Chrome, Waterfox, Opera, Internet Explorer) to find if there's any difference and I've been met with the same error.

So, what's going on?
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RWarehall: That's not how it works. If you already own them on Steam, you get GoG codes. Doesn't work in reverse.
I get how this works. But, I'm saying nothing is happening and nothing is being recognized. I'm not getting any codes, I'm not getting any messages telling me that I can't redeem them on GOG or whatever.

Just nothing. and you know I can't work with anything that says nothing clear.
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infyrin: Okay, so after about 10 minutes of button mashing "Refresh" just so both of my accounts on GoG and Steam can huggle together.

GoG Connect is now claiming it couldn't find these games:

Shadowrun Returns
BIT.TRIP RUNNER
The Witcher
VVVVVV
FTL

are not on my Steam library. When they are. I've thoroughly cleaned all browser data through CCleaner which logged me out of everything and I've tried multiple browsers (Chrome, Waterfox, Opera, Internet Explorer) to find if there's any difference and I've been met with the same error.

So, what's going on?
avatar
rampancy: Since its rollout, Connect has been slammed with requests, leading to a lot of people having the same problems as you. Many can't even connect their Steam accounts at all. I'd advise patience; try again in a couple of days once the buzz has died down.
Yup, that was the first challenge for me, which was to get the accounts to even connect until I figured that if you log into Steam's website first and then go through the process. It's a lot easier.

Peoples. =\
Post edited June 01, 2016 by infyrin
Posted June 02, 2016
I'm having the same problem too now, i keep refreshing and it tells me no eligible games found.

I own:
FTL
Mount & Blade
Saints Row 2
The witcher EE
Two worlds

None of them are being recognized
Posted June 02, 2016
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BDespres: I'm having the same problem too now, i keep refreshing and it tells me no eligible games found.

I own:
FTL
Mount & Blade
Saints Row 2
The witcher EE
Two worlds

None of them are being recognized
You just need to be patient. Happened to me and I simply left GOG for a few hours. Came back and claimed them all in one go.
Posted June 02, 2016
You just gotta wait. Took 3 or 4 hours yesterday for connect to see my games. After that, clicked add games and wait for the task to complete.
Posted June 02, 2016
For the record, I'm experiencing the same problem. 99% chance it will clear up quickly enough that it won't be a problem, but I want to be on record that this is happening since these games are apparently only available for a limited time.
Posted June 02, 2016
The same thing is happening for me. Have several valid steam games but gog connect says I have none eligible.... I have been trying since yesterday but I will continue to try and hope traffic dies down and this clears up.

EDIT: Just tried again and it recognized my 7 available games. Thanks GOG! I look forward to trying out the galaxy client with these games as well.
Post edited June 02, 2016 by Prey86
Posted June 02, 2016
Same thing is happening here.

All day yesterday I got an error so I just waited. Today it's telling me I don't have any eligible games but I do.
Posted June 02, 2016
Same here.

Have multiple games on Steam compatible with GOG connect -

Shadowrun, Breach and Clear, Trine, Xenonauts, etc.

GOG Connect mentions no games found after multiple refreshes.

Profile and Inventory are public, as mentioned by GOG for the process to work.
Posted June 02, 2016
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Prey86: The same thing is happening for me.
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luke175: Same thing is happening here.
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MIKEWRX: Same here.
Same thing same thing same thing

Same thing:
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zeroxxx: You just need to be patient.
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paladin181: You just gotta wait.
It's the same thing.
Posted June 02, 2016
Waiting it is, then.
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This is my favourite topic
Community
General discussionGoG Connect claims I don't have these eligible games(62 posts)(62 posts)
(62 posts)