Your GPU is too old. Read the requirements instead of freaking out like a baby.

Your GPU is at max a DirectX 9 card, the game seems to require a DirectX 11 compatible card. So probably support will at most be able to convert the game in wallet funds if you want a refund, but probably you won't be able to launch it on that PC.

The problem is probably with your graphics card as from what I've read on Steam forums, game uses OpenGL. I can't find information on the exact version used but minimum requirements would indicate OpenGL 4.1 or better while your card only supports up to OpenGL 3.3.

You've either been very lucky thus far or don't generally play new games as most of newer games use either DirectX 11+ (your card only supports up to DirectX 10) or newer than 3.3 versions of OpenGL. I'd recommend you replace your card (if not entire computer as it seems equally old indicated by Intel Core Quad processor) in near future.

Steams refund is simpler, I wouldn't say better. It exists out of necessity. It lets them sell without any measure of Quality control and VALVe can't/won't have the staff to handle proper investigation and refunds of Faults.

2 Hour "play" time window is the minimum they could get away with and keep the majority happy.

If you hit a game breaking bug after that window, you're in the exact same situation as 3 years ago, fighting Steam support to get it fixed or refunded.

OP please post up if you get a refund.

Yeah, that's true. I guess it depends on what you're looking for. If you're actually interested in getting the game to run, GOG will most likely provide the better service. If you're fed up and just want your money back, no questions asked, that's quicker and easier on Steam.

Technically, if the OP's system doesn't meet the minimum requirements, GOG wouldn't be obliged by their policy to refund the game. But they're usually extremely accomodating and understanding.

Time to get a new graphics card. And what a time! Never before has there been so much computation for so little power requirements and space. For $100, you can be playing some very nice new games.

You won't be entitled to a refund bc you don't meet minimum specs, but you still might get lucky if support is super kind. If you like to play games regularly, especially newer games, you'll want to think of upgrading your system.

Otherwise, be sure to check other great old games. Many here will run on your system.

Yeah, everyone said it but it is true: A newer graphics card is needed. The game is brand new but your computer is quite old. This was bound to happen sooner or later.

You have to pay attention to the minimum requirements before you buy. If you are not sure, you can use sites such as "Can You Play It".

Frankly, I feel it's pretty hard these days for someone who's not tech-savvy to keep track of whether your GPU would meet the requirements or not. All these names and numbers mean nothing to an average joe like me, since you can't seem to directly compare them; higher numbers doesn't necessarily mean better performance anymore. It's easy to compare whether you have enough RAM or disk space or the OS version a game runs on, even the CPU is still recognizable, but if you don't have any special knowledge about graphic cards, how do you compare something named "GForce 9800GT" to something named "GTX460"?


Do you mean Can you run it? That would be a helpful site for n00bs, but I was always a bit wary about having to install a desktop app scanning my PC, from a source I don't know to be trustworthy ...

Take 5 minutes to Google it?

9800GT Specifications
GTX 460 Specifications
HD 5770 Specifications

By comparing them your card is no where near the recommended or required horsepower and its lacking in Direct X and OGL support. The engine was built by hand from scratch so they needed to focus on a core set of rendering solutions. They didn't have the luxury of making it compatible on the backend... that said i am very impressed you got that 9800 working on so many games :)

GTX 460 is like, 4 generations newer than the card you have (which is a 8800GT rebranded to 9800 GT by Nvidia marketing) and that 460 is the minimum Brigador needs due to OpenGL 4.1 (and yes, the game uses OpenGL) More specifically it uses OpenGL 4.3, and it still runs, albeit slower, at OpenGL 4.1. Your card got no capability to support this OpenGL version, (the support comes from the Nvidia GPU driver, and nvidia does not support OpenGL 4 on your GPU)

Ask for refund, nothing support does will "fix" this issue for you. But at least now you know why it doesn't run.

Your card is now 9 years old. And I think it's amazing you still got one that works, and that you still got 50 or so games that work fine on it (depends on what your gaming tastes are I guess)

Ok, Starkrun googled it, so I'm looking at the sheets of those two cards, and most of these numbers still don't tell a n00b like me anything. It's like comparing items in a very complicated Diablo-clone. What do I need to pay attention to specifically?

In this case, GTX 460or better is not valid information, because you could still have an older card with more power that simply doesn't support more recent features, like a version of OpenGL, DirectX or some other technology. However, a newer card will certainly support the features needed to run the game, even if the performance level is lower.

System requirements are imperfect at best, random and useless at worst.

In this case, they don't specify what exactly is needed for the game to run, and his card probably has enough computing, just not the necessary processes. The game card should have clearer instructions, but he also should know more about his equipment to avoid problems in the future.

I agree. I remember how many ppl had problems with NMS at launch, because the game required some set of instructions support older cpu's didnt had, wich later patches somewhat improved.
Personnally i had doubts regarding the reqs for Dying Light, i suspected my CPU was below min reqs, turns out it is, but i'm still able to play the game, since i guess the gpu and ram make up for the cpu handicap.