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Thnkfully right now I am able to redeem codes OK, but the CAPCHA BS is driving me insane. How many motorcycles am I going to have to click tonight? JFC
I can neither install games on the galaxy, and I have yet to be able to redeem any codes.
Yes, the captcha needs to be fixed. I had to take a breather claiming this months amazon prime games because I already completed 30 captchas and I'm not done redeeming yet. Why do we have to do more than 1 captcha or even any at all if we are already logged in?

EDIT: I finally finished claiming all the games, I ended up having to complete over 100 captchas.
Post edited December 06, 2024 by Nneu
FYI, I was able to redeem yesterday's Amazon keys just now without any problem and without any captcha.
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mrkgnao: FYI, I was able to redeem yesterday's Amazon keys just now without any problem and without any captcha.
And what about that "lost key"? Did this get resolved somehow?
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mrkgnao: FYI, I was able to redeem yesterday's Amazon keys just now without any problem and without any captcha.
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g2222: And what about that "lost key"? Did this get resolved somehow?
No. It's still marked as "already used" and the game has not appeared in my library (and likely never will).
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mrkgnao: FYI, I was able to redeem yesterday's Amazon keys just now without any problem and without any captcha.
Thanks for the update! I tried redeeming one of the games that didn't work yesterday, and it worked. I now get to try installing Baldur's Gate on the Raspberry Pi. Yay!
Worked for me now. Only got one captcha, it was for Baldur's Gate.

I had one serial that went missing during my attempts yesterday but that game showed up in my account in the middle of the night.
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king_kunat: Due to heavy traffic we are experiencing difficulties with our game code redeem system.
is it a ddos attack by the steam glowies or is gog achieving a sudden rise of popularity
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king_kunat: Due to heavy traffic we are experiencing difficulties with our game code redeem system.
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Nutty_the_Squirrel: is it a ddos attack by the steam glowies or is gog achieving a sudden rise of popularity
It seems to happen whenever Amazon Prime releases a new batch of GOG keys to its subscribers (e.g. this last Monday and Thursday).
Post edited December 06, 2024 by mrkgnao
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Nneu: EDIT: I finally finished claiming all the games, I ended up having to complete over 100 captchas.
Your incredible determination may be one of the main factors the system thinks you're a robot :D
My case is different. After 20 captchas I've lost trust in myself, I'm no longer sure I'm a human!
Post edited December 06, 2024 by ciemnogrodzianin
Gave up after 1 lol
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mrkgnao: I have already lost one key that is now marked as already used, despite my not having received the game.
This happened to me too. Nice to know I'm not the only one.

Update: the game suddenly appeared in my account at midday today.
Post edited December 10, 2024 by maxpoweruser
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mrkgnao: I recommend people wait until tomorrow. I have already lost one key that is now marked as already used, despite my not having received the game.
I got the same problem with Baldur's Gate 2 key from Amazon Prime
Contacted support twice and still no fix for now
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mrkgnao: FYI, I was able to redeem yesterday's Amazon keys just now without any problem and without any captcha.
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g2222: And what about that "lost key"? Did this get resolved somehow?
Update: Almost a week after the key redemption had failed and the key had been marked as "already used", the game has appeared today in my library. Better late than never. Thank you, GOG.
Post edited December 09, 2024 by mrkgnao