It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
I use Firefox 23.0.1 and Chrome 27.0.1453.116. Here is my issue:

- Firefox usually takes 10-30 seconds to load GOG.com pages.
Even in Safe Mode and with default About:Config settings, the tab spinner is constantly spinning as the new page waits to be loaded 10-30 seconds later. No other websites in Firefox can be loaded while the GOG.com page is waiting to be loaded.

- Chrome usually takes only 1-2 seconds to load GOG.com pages.

For me, Firefox can usually load all other websites in only 1-5 seconds, almost never 10-30 seconds.
This 10-30 sec for Firefox and 1-2 sec for Chrome only happens with GOG.com and no other website I know of.

Has anyone experienced this issue with Firefox trying to load GOG.com pages?

-------
Also, just for experimental purposes, today I tried installing the latest version of Pale Moon, which is a browser based on Firefox. Without changing any settings in Pale Moon, I opened GOG.com pages and also experienced the 10-30 second loading issues. All settings were default and no extensions yet installed.
Post edited June 04, 2014 by Trekker26
This question / problem has been solved by ChrisSDimage
As an experiment in Firefox, try installing the YesScript plugin in Firefox. Then on gog click the button to disable javascript and reload the page.

Is that any faster?
Post edited June 04, 2014 by ChrisSD
Lots of questions about this over the last several months (that I've been aware of). Most people solve it one of two ways:

Some antivirus programs don't play well with Firefox after it has been updated. Avast is the one that jumps to mind but there are others. The fix, if this is the problem, may be to uninstall Firefox and the antivirus, then do a fresh re-install of both in the latest versions.

Some other people find that resetting their firefox profile does the trick for them. I think this page tells you how.
Usually gog loads in a couple of seconds for me, but since the last insomnia sale its been getting slower and more unbunky. I'm not convinced its firefox as a bunch of people have complained about it here and there.
Probably nothing to deal with your problem, but you're couple of versions late. Firefox is currently in version 29, 30 soon ; chrome version 35.

For my part, using Firefox 29, I've no problems at all ; but I use couple of add-ons like NoScript, Ghostery, AdBlockPlus, Disconnect to block all the nasty web things.
avatar
ChrisSD: As an experiment in Firefox, try installing the YesScript plugin in Firefox. Then on gog click the button to disable javascript and reload the page.

Is that any faster?
That solved the problem in Firefox. It appears that the issue is somewhat related to javascript. Thanks so much!
Post edited June 04, 2014 by Trekker26
avatar
Trekker26: ...
If you want to try to track the problem down further, switch javascript back on and go to the Firefox menu, click "Developer" and then select "Network" (or just hold down CTRL and SHIFT and press Q). That will display the Network Monitor.

Type gog.com in to the url bar and see where it gets stuck. I've attached a picture of what happens when I load gog.com (it loads fine for me).
Attachments:
gogspeed.png (180 Kb)
Post edited June 04, 2014 by ChrisSD
Just got the "Please wait. Processing..." error about 10 minutes ago.
avatar
Porkepix: Probably nothing to deal with your problem, but you're couple of versions late. Firefox is currently in version 29, 30 soon ; chrome version 35.

For my part, using Firefox 29, I've no problems at all ; but I use couple of add-ons like NoScript, Ghostery, AdBlockPlus, Disconnect to block all the nasty web things.
Thanks for the replies, everyone. PorkePix, I use those add-ons too. I didn't think of trying to disable javascript but YesScript seemed to do the trick. NoScript (by disabling Javascript at GOG.com) probably will do the trick too.

UPDATE: NoScript does the same trick. Just tested it. However, disabling JavaScript for GOG.com causes other problems such as not showing Games List or making the Login / Sign-up button not work.

Looks like there has to be a better solution than this...
avatar
Trekker26: Just got the "Please wait. Processing..." error about 10 minutes ago.
avatar
Porkepix: Probably nothing to deal with your problem, but you're couple of versions late. Firefox is currently in version 29, 30 soon ; chrome version 35.

For my part, using Firefox 29, I've no problems at all ; but I use couple of add-ons like NoScript, Ghostery, AdBlockPlus, Disconnect to block all the nasty web things.
avatar
Trekker26: Thanks for the replies, everyone. PorkePix, I use those add-ons too. I didn't think of trying to disable javascript but YesScript seemed to do the trick. NoScript (by disabling Javascript at GOG.com) probably will do the trick too.

UPDATE: NoScript does the same trick. Just tested it. However, disabling JavaScript for GOG.com causes other problems such as not showing Games List or making the Login / Sign-up button not work.

Looks like there has to be a better solution than this...
Yeah losing JS at this point can break a lot of functionality on a site. If you like looking at under the hood stuff then I'd recommend following ChrisSD's suggestion to look at the net traffic. You can also install the add on firebug to do some similar stuff.
avatar
Trekker26: ...
avatar
ChrisSD: If you want to try to track the problem down further, switch javascript back on and go to the Firefox menu, click "Developer" and then select "Network" (or just hold down CTRL and SHIFT and press Q). That will display the Network Monitor.

Type gog.com in to the url bar and see where it gets stuck. I've attached a picture of what happens when I load gog.com (it loads fine for me).
Ok take a look at this. I simply tried to load one page, the game page for Arcanum at GOG.com.

I'm not sure what can be done since www.gog.com has the highest latency, at about 1000 ms.
Attachments:
Post edited June 04, 2014 by Trekker26
Can't post links, but here's another one from loading the GOG page that ends with: baldurs_gate_the_original_saga
Attachments:
avatar
ChrisSD: If you want to try to track the problem down further, switch javascript back on and go to the Firefox menu, click "Developer" and then select "Network" (or just hold down CTRL and SHIFT and press Q). That will display the Network Monitor.

Type gog.com in to the url bar and see where it gets stuck. I've attached a picture of what happens when I load gog.com (it loads fine for me).
avatar
Trekker26: Ok take a look at this. I simply tried to load one page, the game page for Arcanum at GOG.com.

I'm not sure what can be done since www.gog.com has the highest latency, at about 1000 ms.
1000ms is one second, and your complaining about 20-30 seconds. I'm getting 128ms on the page loads, and most assets are about 50-100ms, where yours are in the half to full second range. Which is a lot.

There seems to be a general trend of things taking really long time for you. I don't like the view because its not saying if you are downloading the images or using cached versions. Look for something called a response type, and you should see either 200 OK, or 304 Not modified, on each and every item. 304 means you are using a local cached version(which you want to see a lot of). If everything is being downloaded every time, that would explain why it is taking so long. Typically that doesn't happen.
Post edited June 04, 2014 by gooberking
By the way, sorry about choosing a Solution without realizing that disabling JavaScript caused other problems. I'm new to the forums.
I've boxed what I would want to see right now if I were in your shoes. I'm currently using Firebug, which is why it looks different. lots of 304's are good. All 200's would be bad

**edited to add ff dev tool views.
Attachments:
rh.jpg (170 Kb)
rh2.jpg (374 Kb)
Post edited June 04, 2014 by gooberking
avatar
Trekker26: ...
Hmm, one thing you could try is blocking only servant-1.gog.com. To do that in NoScript is a bit awkward but it's possible. On the firefox menu go to addons then, next to the Noscript addon, select "Options". On the dialog that opens up, go to the "Advanced" tab then to "ABE". In the text box copy these two lines:

Site servant-1.gog.com
Deny

Then click ok. On GOG.com allow all scripts. I've attached an image of the ABE dialog just in case my instructions are confusing.
Attachments:
abe.png (12 Kb)