Posted January 31, 2021
我的订单是#071bc36409f7
电邮凭单是#837462
2020年12月8号就买的了 到现在都快两个月了 还退不退了？
电邮凭单是#837462
2020年12月8号就买的了 到现在都快两个月了 还退不退了？
tayla丶
New User
Registered: Dec 2020
From China, People's Republic of
Lotus8624
New User
Registered: Dec 2020
From China, People's Republic of
Posted February 03, 2021
这是我的订单号：订单#7c15271c4ea1我已经通过电子邮件回复了你。我已经申请了2077退款。我希望通过原来的付款路线退款。不要返回去钱包。也没有留下游戏的想法，谢谢。
This is my order number:##7c15271c4ea1, I have replied to you via email. I have applied for a 2077 refund. I want to refund through the original payment route. Don’t go back to your wallet and don’t plan to keep the game，thanks.
This is my order number:##7c15271c4ea1, I have replied to you via email. I have applied for a 2077 refund. I want to refund through the original payment route. Don’t go back to your wallet and don’t plan to keep the game，thanks.
cwnds
New User
Registered: Feb 2021
From China, People's Republic of
Posted February 05, 2021
你好，这是我的订单号#acef444ea263。从我申请退款到现在，至今为止已经23天了！其间，我申请退款并回复客服的问题，但莫名其妙说查询状态已解决。但是并没有退款至支付方式或钱包。这是我当时的电邮凭证#968287。 并且之后的每次请求都会合并到此请求中（#968287）。我希望退款至支付方式。请解决一下，谢谢
黎明前的唢呐手
New User
Registered: May 2019
From China, People's Republic of
ice07231
New User
Registered: Apr 2017
From China, People's Republic of
13171767528
New User
Registered: Dec 2020
From China, People's Republic of
Posted April 10, 2021
你好，我在十二月十二号购买完该游戏玩了不到一小时一直出现bug，感到难受并且我的电脑无法运行该游戏尽管我调整了设置许久，并于当天退款，到现在还没有人回复我，我希望通过原来的付款路线退款。不要返回去钱包。我的订单号：#63 0dac0e6dfc 我的邮箱 529662252@qq.com
Hello, I bought this game on December 12th and played it for less than an hour, which made me feel uncomfortable and my computer could not run this game. Although I adjusted the Settings for a long time and gave a refund on the same day, no one has replied to me yet. I hope to get a refund through the original payment route. Don't go back to the wallet. My order number is # 630DAC0E6DFC and my email is 529662252@qq.com
Hello, I bought this game on December 12th and played it for less than an hour, which made me feel uncomfortable and my computer could not run this game. Although I adjusted the Settings for a long time and gave a refund on the same day, no one has replied to me yet. I hope to get a refund through the original payment route. Don't go back to the wallet. My order number is # 630DAC0E6DFC and my email is 529662252@qq.com
wj0576
New User
Registered: Sep 2017
From China, People's Republic of
Posted May 16, 2021
申请退款订单号：#b15cca7a7e2d ，我很想吐槽以下图片里面画红线的地方，根本找不到～～～
areyouok1
New User
Registered: Dec 2021
From Hong Kong
Posted December 12, 2021
另一个账号一直登录不上，客服反馈只有机器人回复消息，客服从来没理过
没一点用，买了几个游戏都还没玩登不上去客服不处理，只能开小号过来求助，询问，好多天了都没人理一下
没一点用，买了几个游戏都还没玩登不上去客服不处理，只能开小号过来求助，询问，好多天了都没人理一下
liumingfei1
New User
Registered: Dec 2021
From China, People's Republic of
Posted December 17, 2021
你们还好退款，有游戏玩。老子刚买的游戏都日了狗了。买了直接被盗。
刚买的游戏直接被盗，还有没有玩法啦？
刚买的游戏直接被盗，还有没有玩法啦？
Post edited December 17, 2021 by liumingfei1
Tbb421
New User
Registered: Nov 2021
From United States
Posted December 21, 2021
你好，我购买的5款游戏全部丢失，提出退款申请1个月了，发了3次邮件，我已经在邮件里说了具体的情况，得到的回复全部来自于机器人。我希望钱可以退回支付宝，不需要退回GOG钱包。下面是购买的游戏，和电邮凭单ID：
Hello, all the five games I bought are lost. I have applied for a refund for one month and sent emails three times. I have said the specific situation in the email, and all the replies come from the robot. I hope that money can be returned to Alipay instead of the GOG wallet. Below is the purchased games and email voucher ID:
The Witcher 3: Wild Hunt - Game of the Year Edition
Divinity: Original Sin - Enhanced Edition Collector's Edition
Divinity: Original Sin 2 - Definitive Edition
Divinity: Original Sin 2 - Divine Ascension
Thronebreaker: The Witcher Tales
＃1221723 ＃1221726 ＃1221727 ＃1221729 ＃122172331
Hello, all the five games I bought are lost. I have applied for a refund for one month and sent emails three times. I have said the specific situation in the email, and all the replies come from the robot. I hope that money can be returned to Alipay instead of the GOG wallet. Below is the purchased games and email voucher ID:
The Witcher 3: Wild Hunt - Game of the Year Edition
Divinity: Original Sin - Enhanced Edition Collector's Edition
Divinity: Original Sin 2 - Definitive Edition
Divinity: Original Sin 2 - Divine Ascension
Thronebreaker: The Witcher Tales
＃1221723 ＃1221726 ＃1221727 ＃1221729 ＃122172331
自在猫
call me Jerry
Registered: Jun 2020
From China, People's Republic of
Posted December 21, 2021
Post edited December 21, 2021 by 自在猫
Huangsj1
New User
Registered: Jul 2023
From China, People's Republic of
山野村猫98
New User
Registered: Aug 2023
From China, People's Republic of
Posted August 01, 2023
游戏购买后根本打不开GOG Galaxy，一直转圈圈
chengzi05
New User
Registered: Sep 2023
From China, People's Republic of
stormearth
New User
Registered: Jul 2023
From China, People's Republic of