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General discussion (archive)Dear GOG, you need better servers(75 posts)(75 posts)
(75 posts)
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This is my favourite topic
Posted December 12, 2013
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Melhelix: They're trying, we're just site-destroyers. :D
It's just what happens whenever there's the lure of "free stuff". :P
Posted December 12, 2013
I tried for two hours to buy something. I wanted several games, but I couldn't add everything to the cart without problems. So, I just got two games. I checked out, went to paypal, and paid. The transaction went through (shows up in my paypal account as paid) and then I was returned to GOG where I got a server error. Now the games I bought don't show up in my account even though I've paid.

I sent a support request and included my order information, but I'm not even sure that went through. If it did, I have no idea when they'll get around to adding the games to my account.

It would be nice if they had a way of prioritizing orders to specific servers or something like that to make the checkout process more reliable.
Posted December 12, 2013
I hope they update the servers soon, they should prioritize the payment server. That took a couple of tries to get through for me. But now that I purchased stuff, it looks as if there will be no downloading cause I can't even get the download links to come up lol. I don't particularly mind not downloading now, but I can see how some people would be kind of upset they can't download their purchases immediately.

Their previous fall promo was no where near as bad on the servers as this one. That one I had no payment issues (except on the limited free ones) but the my account listing and downloading ran perfectly fine. This one feels as if GoG is barely running ;).
Posted December 12, 2013
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hudfreegamer: I tried for two hours to buy something. I wanted several games, but I couldn't add everything to the cart without problems. So, I just got two games. I checked out, went to paypal, and paid. The transaction went through (shows up in my paypal account as paid) and then I was returned to GOG where I got a server error. Now the games I bought don't show up in my account even though I've paid.

I sent a support request and included my order information, but I'm not even sure that went through. If it did, I have no idea when they'll get around to adding the games to my account.

It would be nice if they had a way of prioritizing orders to specific servers or something like that to make the checkout process more reliable.
Sounds familiar. I've tried to buy the game from a gift box offer several times now, and the site always crashes during credit card verification, so no game for me. I just hope they won't charge my credit card several times for a game I never got in the first place...
Posted December 12, 2013
sigh... I agree.

I guess it is best to stay away from gog until the sale is over and things are stable again. This is not very proffessional.
Posted December 12, 2013
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amok: sigh... I agree.

I guess it is best to stay away from gog until the sale is over and things are stable again. This is not very proffessional.
and miss out on the sales altogether? come on Amok dont be negative ;)
Besides hadnt they mentioned they already had extra capacity in preparation for this sale already and they getting more servers now?. No business will have way over excess capacity when not needed...in this case though bet they are surprised at the number of people hitting the site...
Post edited December 12, 2013 by nijuu
Posted December 12, 2013
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LinustheBold: In the summers, when everyone is running their air conditioners, many major US cities experience brownouts or blackouts. I assume it is similar in other places, though we don't often hear about it on the news.
That is because the electricity infrastructure is not up to muster. That is why it cannot stand the load.
Posted December 12, 2013
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Melhelix: Guys, they're trying.

TET says:

Our highest traffic day ever was during the Insomnia sale--we ordered double the servers of that sale, and it still wasn't nearly enough. We're rolling out another order of the same size in the next hour or so, and then we should be good to go.
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Melhelix: http://www.gog.com/forum/general/2013_drmfree_winter_sale_begins_now/post145

They took the number of servers from the highest traffic day they have EVER had. They doubled them. And still it was not enough. So they did it again! We will be on four times the number of servers the Insomnia sale needed. They're trying, we're just site-destroyers. :D
Great news! Glad to hear GOG is enjoying such success.
Posted December 12, 2013
all i want is to buy and play blade of darkness

is that really so much
Posted December 12, 2013
Guess there'll be no buyng of stuff for me until tomorrow.
Posted December 12, 2013
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ZebTm: all i want is to buy and play blade of darkness

is that really so much
I don't think so. http://www.gog.com/game/blade_of_darkness

Order not processing?
Posted December 12, 2013
I love Monkey Atlas, though :D
Posted December 12, 2013
I got the overloaded page loading this thread
I found it strangely amusing

I think checking sales may wait with this though
Posted December 12, 2013
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Reever: I love Monkey Atlas, though :D
I want him on my desktop. Would be great days I'm feeling especially nostalgic. :)
Posted December 12, 2013
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Reever: I love Monkey Atlas, though :D
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Tarm: I want him on my desktop. Would be great days I'm feeling especially nostalgic. :)
Immediately took a screenshot when I saw it :D
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This is my favourite topic
Community
General discussion (archive)Dear GOG, you need better servers(75 posts)(75 posts)
(75 posts)