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gooberking: I'm really growing to dislike the attitude that its somehow the buyer's fault when they get suckered, or that it's somehow everyone's job to know all about how the gaming industry works and that they should instinctively know what the dangers and pitfalls are. With due respect you may spend all day working in the real world, but you also spend all day, every day posting right here - talking games, with gamers. You are saturated in this culture. In fact you probably spend more time here than anyone else in the entire world, and that is not everyone else's perspective.

It is perfectly valid for someone to be so engrossed in other areas of life that they have no real idea how gaming works or what the pitfalls are. Axl Rose didn't even know what console he owned when he tried to buy Guitar Hero 3, and got the wrong one. People are ignorant. I know all about gaming, some computer stuff, and cats. I don't know anything about kids, cars, or how to sail. People will always be ignorant of things, and that's a big reason why companies get away with a lot of what they do. People in mass just don't know what is going on, and they never will. You have to get run over the rocks at least once to become aware what it's like. Lets let people go though that learning process before we jump to "you should have xyz."
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tinyE: You missed my point, not knowing isn't the problem if you haven't been presented with the proper information, and that happens all the time; it's when you have been presented with the information and made at least some kind of effort to make sure the information was in fact presented to you. I didn't know anything about Steam just a few weeks ago and I was very strongly considering joining them but before hand I did all the reading I could about it and pestered people in here about it thus leaving no excuses should I join up and feel I got lied too or ripped off.

As an inn keeper it get's frustrating as hell when people don't read our web page and then blame me when they show up and see we have dogs, or don't allow smoking, or don't have any king size beds. Spend a few few weeks dealing with people (and I'm talking seriously pissed off people) who refuse to read any kind of fine print (or in the case of my web page, big bold print) and then blame you for it. Even then the consumer can take it way too far and exploit not having something spelled out for them to the point of lunacy. I actually got told off once, and god strike me down if I am lying, for not telling someone our log cabin was made of wood! Crap like this is why McDonalds now has to print "Contents Hot" on it's coffee cups for fear of a lawsuit. How far do you want this to go?
I'm sure there are lots of times when people are that way. I'm not really talking about that extreme,or even this situation. I'm generally speaking of what seems to be the gaming culture swing to the other extreme where we set people out in a mine field with a metal detector called the Google2000 and say "Well we know who's fault it is if you get all blown up." That it's basically OK to con people as long as they only get the gullible.

There is a place where people have to take responsibility for ourselves. You described some very good examples. What I'm looking for is some balance I think our culture is lacking. We have here someone that got burned, learned something, started a dialog about something that some people do feel is a real issue, and still gave him the business for not being in the know enough to distrust a flawed product page. If he does it again, then it's time. I'm not sure now is.

It's kind of along the lines of this recent jimquisition about buyers needing to be overly vigilant.

http://www.escapistmagazine.com/videos/view/jimquisition/8974-Buyer-Beware
Fair enough and you make a very good point. I'm not sure that I'm with you 100% but in this world I think that may be socially impossible to begin with and your argument is extremely valid. I'd ponder it more but my brain just shut down for lack of food and caffeine.

I need to go play some games or watch baseball for a while.
Post edited May 11, 2014 by tinyE
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Pheace: This is not true
You may wish to point that out to the developers who have stated over the years that their games need to reauthenticate every 2 weeks.
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Arkose: Even if you didn't mind Steam DRM you can't even trust that since many games on Steam include additional DRM that isn't mentioned anywhere on the store page (resulting in some nasty surprises for early buyers). The Big List of 3rd Party DRM on Steam covers many known cases but is perpetually incomplete due to largely relying on player reports of DRM features since the developer/publisher often doesn't bother to provide such information on the store page.
Pro tip: you can install Enhanced Steam on your browser to check if certain Steam games has additional DRM.
I absolutely hate online check in drm. which steam is.
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Akhiris: Steam is probably the most unobtrusive DRM you will encounter. Valve always said that if they were going to shut down the servers that they would unlock the games and you would have them forever.

hscott2hughes, you can just put Steam into offline mode. Download your game, then start Steam in offline mode. Voila, no more authentication.
There is nothing to backup or prove that what Valve said while they were big is any indication of what will happen down the line and that believing they'll actually follow through with this is little more than wishful thinking. The most Valve will do is unlock their games, not others. Will the other publishers that uses the service be ok with them disabling activation? No. Infact most would sooner see their Steam games die while moving to their own replacement service of choice and Valve has no say over that.

Also, Steam's offline mode is not an acceptable compromise, not only is this mode buggy as hell for a number of people I know who support the platform, but offline mode periodically, and deliberately forces you to resync your game online to keep your leash from getting too long.
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Pheace: This is not true
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bansama: You may wish to point that out to the developers who have stated over the years that their games need to reauthenticate every 2 weeks.
What developers? Feel free to link it. If I could be bothered to look it up, again, I'd link the Valve post that said it is supposed to work indefinitely. If you can provide some links I'll put in some effort as well.
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bansama: You may wish to point that out to the developers who have stated over the years that their games need to reauthenticate every 2 weeks.
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Pheace: What developers? Feel free to link it. If I could be bothered to look it up, again, I'd link the Valve post that said it is supposed to work indefinitely. If you can provide some links I'll put in some effort as well.
I know when I was without internet for quite a while, my steam once wouldn't start in offline mode telling me I need to login online.
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Akhiris: Steam is probably the most unobtrusive DRM you will encounter. Valve always said that if they were going to shut down the servers that they would unlock the games and you would have them forever.

hscott2hughes, you can just put Steam into offline mode. Download your game, then start Steam in offline mode. Voila, no more authentication.
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ReynardFox: There is nothing to backup or prove that what Valve said while they were big is any indication of what will happen down the line and that believing they'll actually follow through with this is little more than wishful thinking. The most Valve will do is unlock their games, not others. Will the other publishers that uses the service be ok with them disabling activation? No. Infact most would sooner see their Steam games die while moving to their own replacement service of choice and Valve has no say over that.

Also, Steam's offline mode is not an acceptable compromise, not only is this mode buggy as hell for a number of people I know who support the platform, but offline mode periodically, and deliberately forces you to resync your game online to keep your leash from getting too long.
Aside from GOG, I don't see what choice the consumer has in the matter. Things are moving to digital distribution, like it or not. I don't like DRM, but this is not new, just more sophisticated than the days of entering in keywords from the manual.

Given the choice between either a) not playing or b) Steam, I choose Steam. Paying $5 for a game that you get to enjoy for the time the servers are live is like enjoying a good meal. Neither lasts.
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Pheace: What developers? Feel free to link it. If I could be bothered to look it up, again, I'd link the Valve post that said it is supposed to work indefinitely. If you can provide some links I'll put in some effort as well.
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pimpmonkey2382: I know when I was without internet for quite a while, my steam once wouldn't start in offline mode telling me I need to login online.
It's been buggy. For a long time if you closed Steam with windows the windows process would cut off the Steam shutdown process, bugging out offline mode, and to fix it it required you to go online and log in. There's bugs with Offline mode, too many no doubt, but it's not limited to two weeks. That was a another bug. It's designed to be indefinite.

Decided to find the post anyway, instead of get more pointless banter about it.

Here's the GOG test by resident OldFatGuy

Here's the link to the Valve Dev statement it's indefinite.

This is not actually true - Offline Mode is designed to be indefinite. You can't access any of Steam's online features such as friends lists or saved game synchronization, of course, but the client should allow you to run in Offline Mode for as long as you like.

That said, there are many components involved in Offline Mode, and some of them have known issues and bugs which we are continually working to improve. We're aware that it doesn't always work as flawlessly as we want it to, but please keep reporting bugs with Offline Mode. It is not broken 'by design'.

EDITED Nov 4 2013 - holy thread necro. Looks like Kotaku decided to link to this post from six months ago, and every game blog has copy-pasted it. The "two week" timeout issue has been fixed for months now, along with several other bugs. We're still working on improvements, and you might catch them if you read the patch notes carefully, but we don't bother to post on the forums every time we fix something (maybe out of fear that it will get posted as front-page news six months later?).
Post edited May 11, 2014 by Pheace
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Snickersnack: It would be a great relief to many people if a link or some other form of citation could ever be provided for this simple decency on part of Valve. :/
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Asturaetus: I wouldn't wait for it. The question is: Even if Valve wanted to provide such service - would they have the legal means to do it? I would expect most of the publishers/developers of said games not to be that happy seeing their games suddenly freed of DRM by essentially a third party. They'll probably sue whoever responsible to hell and back.
I've wondered about that as well. Since Valve is only providing a distribution platform, but doesn't actually own rights to most of the offered products. In the end it would be up to the dozens of different publishers, so it would turn into one huge messy clusterfuck. And that's just the legal side of things, but there's also the issue that many of the games rely heavily on Steam to even function properly, especially the multiplayer components.

So yeah, while "I'll be able to keep all of my games, even if Steam ever goes down" sounds nice, It's not something I'd personally count on.
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shawnlee96: Pro tip: you can install Enhanced Steam on your browser to check if certain Steam games has additional DRM.
Enhanced Steam only shows warnings when the store page mentions the DRM. I don't think it has its own database of DRM details.
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Tallima: Yay! Another joins the ranks! (that said, Steam is a great place to rent games for cheap during holiday sales and HumbleBundle.com sales)
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hscott2hughes: Thanks, I appeciate that.

But, that said, I have no objection to Steam, per se. It's probably a perfectly fine place to buy games, as long as you enter into it knowingly. I joined into GOG membership having read all the rules and particulars BEFORE I made my first purchase and did so with my eyes fully open. There was no attempt to deceive you. GOG basically says: Here's a list of games that you can buy from us. If you do, there's no disc. It's a download. The game is yours to play as you see fit. What you see is what you get. No BS.

Steam is clearly more complicated than that, however, I would still have no objection to finding their site, reading all the rules and fine print (I read everything) BEFORE I decide to join and make purchases. As long as I know what I'm getting into, that's fine. I'll go along with their rules, even if they're not what I prefer, as long as I'm doing so by conscious choice.

And that could have easily happened. Had I known they existed, I could have surfed onto their site and knowingly purchased the Star Trek game from them as a direct download (no DVD necessary) with the understanding that I was doing so under their guidelines. Fair enough. But instead, I bought a DVD-ROM through Amazon.com (via a 3rd party seller) with the expectation that there was actually a GAME stored on that disc. I read very carefully. There is not one mention anywhere on the store page or the box photo regarding the disc containing nothing but a link/downloader for Steam. There is not one mention of Steam or online account. It is marketed as a PC DVD containing a game titled Star Trek.

It's not until you receive the box DVD that you find a very small bit of fine print on the BACK of the box that a "Steam account is required." This is NOT visible on the store photo and not mentioned in any part of the product description. By all accounts, you are buying a GAME, not a link to a website. Even the fine print on the back of the box (which you can't read until you receive the box in the mail--after you've already paid for it) does not equate to informing you of the disc's content or lack thereof. It doesn't say that there's no game on this disc. It doesn't say that you have to DOWNLOAD the game from a third party vendor that may or may not exist in the future--well, because THERE IS NO GAME ON THIS DISC! "Online activation" and "Steam account required" does not mean, in any form of English that I speak, that there is NO GAME ON THIS EMPTY, USELESS DISC! It means that you have to activate/register the game online. I've been doing that with virtually every piece of software I've ever owned for the last twenty five-plus years. That's nothing new. That's the old form of "DRM" (basically type in your name and the DVD's serial number on the product website and you're good to go.) Never before now has it meant that there's NO FRAKIN' GAME ON THIS EMPTY DISC!

That's what made me angry. I'm going to play the game. But I don't like how it was deceptively sold to me. Tell me up front what I'm getting or not getting and we don't have a problem.
Wow. That's got to be illegal. You're right. It says absolutely nothing. I'd be furious enough to ask for a refund.
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Tallima: Wow. That's got to be illegal. You're right. It says absolutely nothing. I'd be furious enough to ask for a refund.
Certainly would be expected in the UK, likely the EU, but not up on the US trade laws so much. I agree though.
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WingedKagouti: They could potentially release a version of the client that just authorized every game that attempted to start without doing an actual Steam server check.
If the Steam DRM system really was designed that poorly, with such an obvious <span class="bold">SPOF</span>, I'm pretty sure we would already have various (cracked) third-party Steam clients which would magically make _all_ Steam games DRM-free, somehow always managing to bypass the server authentication, no matter which Steam game we are talking about.

Making the offline mode "infinite" (which it is actually supposed to be already now, for what it's worth) is hardly the solution because then you still wouldn't be able to transfer or re-install your Steam games. It wouldn't be different from what we have already now (or at least that's what Valve claims, ie. that the offline mode is infinite already now).
Post edited May 11, 2014 by timppu