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Mertellx: Exactamente ¿cuál es lo que te molesta de añadir Foros en otros idiomas y ampliar la diversidad cultural de GOG?
It's not only a dedicated forum for each language, they also have to pay someone who can give support in that language. But it's just a matter of time.

My first concern would be about the absence of Spanish in certain games that originally included that language.
Post edited April 05, 2017 by Gearmos
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España tiene la misma moneda, el Euro, que Francia y Alemania países que sí tienen Foros propios en GOG.

La traducción de webs es una cosa sencilla de realizar actualmente (hay hasta Blogs gratuitos y Webs con sistema de traducción instantánea).
El Soporte técnico y otras cosas podría necesitar de una remodelación para adaptarlo al español, pero yo estoy pidiendo un simple "Foro para hispanohablantes" eso se crea en dos segundos, no requiere traducción, ni infraestructura técnica y se hace de forma sencilla hasta en webs gratuitas.
Post edited April 05, 2017 by Mertellx
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Mertellx: Exactamente ¿cuál es lo que te molesta de añadir Foros en otros idiomas y ampliar la diversidad cultural de GOG?
You have to keep in mind that every time they create a new forum for other language, they have to think about who is going to keep an eye on it (in the Portuguese/Brazillian forum, it's TioJason).
That person, preferably speaks that language natively.
So it's not as simple as creating an empty forum, and let people turn it in some chaotic war zone.
Also, they added the option to buy directly in real, I imagine they would do something similar for you guys. And that's not that simple. A brazillian company helps making the option possible.
You have to think realistically, gOg can't have forums for every language in the world, not so easy like you said in previous post. It's not impossible but it's difficult.
Remember that gOg is still a new store, and have some patience. They're not discriminating spanish people, they simply didn't have the opportunity to include your language yet.
Post edited April 05, 2017 by almabrds
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Es fácil decirlo cuando tú idioma si tiene esos derechos. ¿De verdad no conocéis webs con Foros en muchos idiomas, gratuitas y gestionadas por los propios usuarios? ¿cuesta mucho encontrar a un par de usuarios que hagan de moderadores? ¿no hay miles de páginas así?

O sea que es una cuestión de obtener los máximos beneficios y no pensada en un buen servicio al usuario...
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almabrds: Also, they added the option to buy directly in real, I imagine they would do something similar for you guys. And that's not that simple. A brazillian company helps making the option possible.
That's the easiest part, as we pay in Euros.

But yes, I see your point: GOG needs employees that speaks Spanish natively so they can provide support and moderate the Spanish forum.
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Mertellx: España tiene la misma moneda, el Euro, que Francia y Alemania países que sí tienen Foros propios en GOG.

La traducción de webs es una cosa sencilla de realizar actualmente (hay hasta Blogs gratuitos y Webs con sistema de traducción instantánea).
El Soporte técnico y otras cosas podría necesitar de una remodelación para adaptarlo al español, pero yo estoy pidiendo un simple "Foro para hispanohablantes" eso se crea en dos segundos, no requiere traducción, ni infraestructura técnica y se hace de forma sencilla hasta en webs gratuitas.
This have already been addressed earlier in the thread, GOG are not content with just a machine-translated forum and store pages. If they support a language at all, they offer the whole shebang - including employed support people to handle that language, local payment methods, and people to translate/write the news posts for it.

Currency support will likely come earlier (well, of course that does not concern you as the Euro is already supported, but not the currencies of Mexico and the Spanish-speaking south-American countries), seeing how we they support the Swedish Krona but not our language, but currencies and local payment methods require work (and thus money) as well. GOG wants to fully support the countries they have the language for, so the language may very well come after the currencies and local payment methods are in place.
Post edited April 05, 2017 by Maighstir
Yo también doy mi apoyo para que se agregue el chino a los foros.
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almabrds: Also, they added the option to buy directly in real, I imagine they would do something similar for you guys. And that's not that simple. A brazillian company helps making the option possible.
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Gearmos: That's the easiest part, as we pay in Euros.

But yes, I see your point: GOG needs employees that speaks Spanish natively so they can provide support and moderate the Spanish forum.
You pay in Euros, yes. Mexico, Argentina, Colombia, and Peru, however, do not.
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Pero ¿ no conocen las monedas electrónicas (Bitcoins, Etherium,etc)? Si conozco gente que son usuarios normales tiene una web y compran y venden con este sistema.
¿cuándo van a modernizar los métodos de pago en GOG?
Otro por aquí que se une a la petición, Steam lo tiene.
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Mertellx: Pero ¿ no conocen las monedas electrónicas (Bitcoins, Etherium,etc)? Si conozco gente que son usuarios normales tiene una web y compran y venden con este sistema.
¿cuándo van a modernizar los métodos de pago en GOG?
Probably not enough people want to use those systems for GOG to invest time and money to support them.

As for Bitcoin, at least, there are a few entries in the community wishlist to support that, you're free to add your vote. Who knows, maybe with enough votes, GOG will see reason to add it?

By the way, there are also wishes for GOG to add Spanish, help your same-language brethren and go vote (I don't count on it helping a lot, but it's at least one sign that it is wanted).
Post edited April 05, 2017 by Maighstir
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Mertellx: ¿tenéis pensado agregar el idioma español a los foros y la web de soporte o lo vais a seguir discriminando?
Tit for tat. Rajoy doesn't want to answer questions in English, GOG doesn't want to translate their forums and website into Spanish.
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Gearmos: That's the easiest part, as we pay in Euros.

But yes, I see your point: GOG needs employees that speaks Spanish natively so they can provide support and moderate the Spanish forum.
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Maighstir: You pay in Euros, yes. Mexico, Argentina, Colombia, and Peru, however, do not.
SEA Countries should pay in Dollars like in other digital stores, but with their own regional pricing.

Edited: Mertellx is from Spain, so he pays in Euros and we have the same regional pricing as the rest of the EU countries.
Post edited April 05, 2017 by Gearmos
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Maighstir: You pay in Euros, yes. Mexico, Argentina, Colombia, and Peru, however, do not.
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Gearmos: SEA Countries should pay in Dollars like in other digital stores, but with their own regional pricing.

Edited: Mertellx is from Spain, so he pays in Euros and we have the same regional pricing as the rest of the EU countries.
Indeed and USD is available on GOG world-wide (that was the only currency available until long after GOG launched), but GOG seems to prefer support local currencies of major markets before they add the relevant language (or rather that when a language is supported, the currencies of said language's major markets should also be supported) and I would dare to bet that they figure Mexico a bigger reason for Spanish-language support than Spain, and that Spanish-language support will be introduced together with the Mexican peso at the soonest.

Perhaps GOG figures that Spain's gaming population handles English so well that adding Spanish would do little to help grow the business there. Perhaps they figure that adding currencies first helps kickstart and grow the market and that adding a language is only necessary if growth stagnates below a certain point, where said market still has enough room to grow to make it worth the cost.

I don't know, these theories and ideas are pulled out of my arse after making a few observations over the years, with no official quotes as backing behind them.
Post edited April 06, 2017 by Maighstir
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Gearmos: SEA Countries should pay in Dollars like in other digital stores, but with their own regional pricing.

Edited: Mertellx is from Spain, so he pays in Euros and we have the same regional pricing as the rest of the EU countries.
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Maighstir: Indeed and USD is available on GOG world-wide (that was the only currency available until long after GOG launched), but GOG seems to prefer support local currencies of major markets before they add the relevant language (or rather that when a language is supported, the currencies of said language's major markets should also be supported) and I would dare to bet that they figure Mexico a bigger reason for Spanish-language support than Spain, and that Spanish-language support will be introduced together with the Mexican peso at the soonest.

Perhaps GOG figures that Spain's gaming population handles English so well that adding Spanish would do little to help grow the business there. Perhaps they figure that adding currencies first helps kickstart and grow the market and that adding a language is only necessary if growth stagnates below a certain point, where said market still has enough room to grow to make it worth the cost.

I don't know, these theories and ideas are pulled out of my arse after making a few observations over the years, with no official quotes as backing behind them.
Tal vez GOG sólo busca su beneficio propio. La moneda digital nos iguala a todos pero en fin parece que no interesa. Hay otras compañias que fomentan el bitcoin y parte de los beneficios de las ventas van a obras benéficas.
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Mertellx: ¿tenéis pensado agregar el idioma español a los foros y la web de soporte o lo vais a seguir discriminando?
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muntdefems: Tit for tat. Rajoy doesn't want to answer questions in English, GOG doesn't want to translate their forums and website into Spanish.
No podía faltar las referencias a la política. : ) A mí no me importaría un Foro en catalán.
Post edited April 06, 2017 by Mertellx