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tremere110: Did you login to the point were you saw that you had to agree to automatic payments and couldn't skip?

I agreed and Paypal didn't complete the purchase since I don't have a card linked. I do have to login every time and it asks me to agree every single time. I don't think it's working as intended until a purchase is successfully completed - which won't happen for me because of that bug.

I'll see what happens when it actually works. If it auto-purchases without my password I won't be very happy. In the meantime I'm removing GoG's authorization from PayPal until I can test it.

[EDIT] I'll give GoG the benefit of the doubt until then - to an extent. Breaking a method of payment for a week because they didn't test a new system well enough falls squarely on GoG's shoulders though.
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MarkoH01: I went to checkout, chose paypal, did not check the checkbox about saving my credentials, entered my credentials and I can now chose to use credit card or bank account inside paypal ... do I need to go further to test it?
Yes. After you "choose a way to pay" and click on "continue" it takes you to the following panel:

(As you can see the only options are to "agree and pay" or "cancel and return to gog")

EDIT: Just for information, I had already previously disabled One Touch payments in my PayPal account settings.
Attachments:
Post edited August 01, 2019 by groundhog42
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MarkoH01: I went to checkout, chose paypal, did not check the checkbox about saving my credentials, entered my credentials and I can now chose to use credit card or bank account inside paypal ... do I need to go further to test it?
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groundhog42: Yes. After you "choose a way to pay" and click on "continue" it takes you to the following panel:

(As you can see the only options are to "agree and pay" or "cancel and return to gog")

EDIT: Just for information, I had already previously disabled One Touch payments in my PayPal account settings.
Okay, I will try it again going further ... hopefully I won't complete the purchase.
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Spectre: like captcha
Just a side note that's more or less entirely off-topic: gog still requires that dumbass crapcha in order to sign up for Galaxy 2.0. I told support that this is not a good idea, that this effectively locks Chinese users out of the Galaxy 2.0 beta. You'd think they might want to have some Chinese users test their new client. They want to court the Chinese market and have themselves some of those sweet, sweet chinabux, right?

Well, I guess I didn't get through to them with these concerns. Or they have decided that putting crapcha on everything is more important than betatesting your client on a potentially lucrative market.

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MarkoH01: ...
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tremere110: ...
The absolute state of things on gog: disgruntled customers provide troubleshooting to other disgruntled customers in an effort to find out just how fucked up and broken basic functionalities really are.

It would be funny if it wasn't so sad.
Post edited August 01, 2019 by fronzelneekburm
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Okay, after I chose the payment method the message appears and unfortunately I also have to confirm that there is NO way to disagree to the message which explicitely says that you won't have to enter your credentials anymore for faster paying ....

So I guess I will do what was aksed from me, open a support ticket and tell them that they are wronga and there is no way to opt out at all.
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MarkoH01: Okay, after I chose the payment method the message appears and unfortunately I also have to confirm that there is NO way to disagree to the message which explicitely says that you won't have to enter your credentials anymore for faster paying ....

So I guess I will do what was aksed from me, open a support ticket and tell them that they are wronga and there is no way to opt out at all.
Thanks for testing and making it obvious for the GOG team.
I created a Whislist entry to protest this change:
https://www.gog.com/wishlist/site/change_paypal_payment_method_back_to_the_old_system

Please vote on it, if you're also bothered by this change.
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emter_pl: The new integration gives you an option to store your credentials for future payments with One Touch. It now also works on GOG automatically, if you saved your device for this type of payments before. Both of these are entirely optional and can be skipped. If you want to revoke existing One Touch permissions, then you need to go to Settings in your PayPal account.
So just to be clear, you are stating that if One Touch is turned OFF at PayPal then the confirmation window (as shown in posts 71 and 76 - http://www.gog.com/forum/general/paypal_preapproval_upon_purchase/post71 and http://www.gog.com/forum/general/paypal_preapproval_upon_purchase/post76) - should not happen?

This confirmation window should only show when One Touch is activated at PayPal and what is actually going on now is just a temporary glitch at GOG and will be rectified soon and that it is not a new policy whereby the only way to buy from GOG via PayPal is to allow you to store our PayPal details with no opt out option?

I'd like you to be crystal clear in your answer as it will determine whether or not I stay as a customer.
Post edited August 01, 2019 by Pajama
I don't use Paypal, but this is a No-Go. Please fix this GOG!
Post edited August 01, 2019 by russellskanne
Like others before me, I won't be buying anything before this gets sorted out. Was about to buy Reventure (wanted to support the ~half price initial release offer), but got that "Preapproved payment" crapola all over my face.

Let's see whether this gets sorted out before the release sale runs out.
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I just took a few screenshots from a test which will now be part of the support ticket I am about to create in a few minutes. Every screenshot is taken in chronological order of the purchase while the first one is clearly shown that One Touch is turned off. If somebody could tell me how to skip or opt out in any way - be my guest.

Edit: Support ticket created.
Attachments:
3_login.jpg (113 Kb)
4_payment.jpg (106 Kb)
Post edited August 03, 2019 by MarkoH01
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MarkoH01: I just took a few screenshots from a test which will now be part of the support ticket I am about to create in a few minutes. Every screenshot is taken in chronological order of the purchase while the first one is clearly shown that One Touch is turned off. If somebody could tell me how to skip or opt out in any way - be my guest.

Edit: Support ticket created.
Thanks for the time you're taking doing this !
Because nope, we can't skip/opt-out, as you clearly show.
Post edited August 02, 2019 by Splatsch
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Splatsch: Because nope, we can't skip/opt-out, as you clearly show.
Has anyone else noticed a pattern throughout most of GOG's famous fuck-ups (galaxy-bundled offlne installers, user-profiles and now this) that GOG tends to have a problem with the simple idea of opt-out. They either don't implement it at all or implement it but with opt-in set as default and hidden.

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MarkoH01: GOG probably has some rerason to force this on us and everybody should have a right to explain imo. The same way we can explain to them why they are wrong and why they finally should STOP making changes to things that worked before. I would love to talk about that. You can watch us talking if you are too tired to do it yourself.
Sure they have a right to explain. In fact, I would call it an obligation, and one that they should have fulfilled before the mess happened. But that doesn't change the fact that for me, this isn't a debate. No explanation is going to change the bottom line - I won't purchase anything here unless I can do it the way it worked before.

I'm simply in no mood for more of GOG's wishy-washy PR talk or belated passive aggressive apologies.
Post edited August 02, 2019 by Breja
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Breja: Has anyone else noticed a pattern throughout most of GOG's famous fuck-ups (galaxy-bundled offlne installers, user-profiles and now this) that GOG tends to have a problem with the simple idea of opt-out. They either don't implement it at all or implement it but with opt-in set as default and hidden.
As long as we have the choice in the end and it's not too complicated (yeah, sometimes the option isn't always well shown), I'm happy.

At least they try to listen to us and to please most of us, and that's important for me :)
Not a lot of websites are doing this nowadays ! (while a lot are getting worse and worse)
Post edited August 02, 2019 by Splatsch
I have the same problem too..Tried to purchase a game right now and I cannot use my paypal balance, I can only pay from my credit card.Hopefully gog can fix this soon.
I will wait to buy till this is fixed.